TechEdge - Low cost IT support

The PSGI TechEdge service is a framework for automating the care of your network infrastructure.

The TechEdge framework enables automated patch management, manufacturer recommended preventative maintenance, software deployment, real-time monitoring, status reporting, power management, user state or profile management, work order creation, endpoint security, anti-virus/malware monitoring and removal, and backup/disaster recovery for a flat monthly fee per covered server or workstation. This allows you to stay ahead of helpdesk issues before they happen, while keeping computer support costs from skyrocketing.

How Fit is Your Network?

TechEdge enables you to transition from traditional break/fix, reactive computing where suprises are endless to managed, pro-active computing. Managed computing leads to a more fit network. The more fit the network, the lower it costs to maintain and the more productive end users will be.

Lost productivity to a network outage, malware, or bandwidth-hogging employee personal applications is something no business can afford to ignore in today's tough economy.

In break/fix mode, catastrophic events such as a server crash, rarely come without warning. With TechEdge 24x7 monitoring these signals will not go unnoticed. The TechEdge team will be notified immediately, prompting real‐time remediation ‐ saving you hours of frustration and lost productivity.

With TechEdge, computer performance and employee productivity is improved by
preventing the installation, running and updating of personal programs, such as; iTunes, Kazaa, MySpace, Facebook, twitter, etc. These bandwidth‐hogging applications impact more than just the single offender. They can cause even the best of networks to perform sluggishly.

At PSGI, we're experts at increasing the fitness of your network. We will implement our TechEdge modules in a manner that increases your network fitness and reduces downtime to unplanned network outages.

For more information on our TechEdge IT Support and Management Services, please contact our Solutions Advisors at 972-490-7044 ext 111 or e-mail us at info@psgitechnologies.net.