TechEdge Descriptions

TechEdge Patch Management keeps your servers and desktops up to date with automated patch management. TechEdge automatically scans machines on the network and updates them based on pre-determined policies, without user intervention. This ensures that all Windows critical updates are installed in a timely manner.

TechEdge Computer Inventory provides a fast, accurate and up to date Audit and Discovery of your entire computing infrastructure. Custom alerts can track and report changes to the infrastructure either Ad Hoc or by schedule.

TechEdge Remote Desktop Management provides easy, fast and secure remote management of your entire computing infrastructure from anywhere. The remote control software is available to administrators and end-users, easy to use, and HIPAA compliant. In addition, there is secure online Chat that can be used exclusively between the end-users and support personnel. Secure Broadcast Messaging from administrators to all or select computers are also provided.

TechEdge Network Monitoring provides automated and proactive network monitoring of all the servers, workstations and remote computers of your network. Custom alerting allows you to know beforehand if there are any threats to your networks continuity, reducing downtown.

TechEdge Help Desk reduces support time with automatic work order creating from alerts, as well as work orders created directly by end-users. Users and support personnel can interact in real-time to report, diagnose and resolve issues without ever having to physically visit the desktop.

TechEdge Software Deployment provides easy, fast and reliable software deployment for your entire computing infrastructure from anywhere. “Shrink wrap” or custom applications can be rapidly deployed with error handling and reporting to any computers in the network without requiring on-site visits.

TechEdge Status Reporting provides comprehensive integrated reporting for all data collected and stored in the system. From hardware and software inventory to bandwidth usage and server uptime, TechEdge provides the information that administrators and support personnel need to proactively and effectively manage the network infrastructure.

TechEdge Network Policy Enforcement provides an automated and reliable way to implement and enforce access policies throughout your computing infrastructure. The ability to enforce network policies is an important foundation for a secure computing environment. Access policies to computers, files, applications and networks can be controlled easily with TechEdge.

TechEdge Endpoint Security is a powerful and proven add-on to the TechEdge automated network management platform. This Internet security software provides world class, enterprise level anti-virus and anti-spyware protection for servers, workstations and mobile computers.

TechEdge Backup and Disaster Recovery add-on takes the backup responsibility out of the hands of the end user and into the hands of a trained IT professional, making sure that backups are done regularly and reliably. Backups can be replicated off-site and can be recovered virtually, reducing downtime in the event of a server crash or theft.

TechEdge User State Management add-on provides a platform for automated user profile deployment and migration allowing for easy management of corporate computer policy, desktop standards, and user settings.